How to Fix Sims 4 Stuck on Loading Screen

News: Encountering the vexation of Sims 4 becoming stuck on the loading screen while attempting to load a household can be highly frustrating. Numerous players have faced this issue, and it has the potential to dampen your gaming experience. But worry not! In this article, we will delve into various effective methods to resolve the Sims 4 loading screen problem, enabling you to resume enjoying your virtual world without any impediments.

Repair The Sims 4 Game

One common solution involves repairing the game using EA or Origin, which can address underlying issues with the game files causing the loading screen problem. To repair The Sims 4, follow these steps:

1. Open the EA or Origin client on your computer.
2. Navigate to your game library within the client.
3. Find The Sims 4 game icon in your library.
4. Right-click on the Sims 4 icon.
5. Select the “Repair” or “Verify Game Files” option from the context menu.
6. Wait for the repair process to complete.
7. Once the repair finishes, launch the game and attempt to load your household to check if the issue has been resolved.

Play A Different Household

If attempting to fix the game doesn’t resolve the issue, consider playing a different household for approximately 5-10 minutes. Afterwards, try switching back to the original household that was experiencing the loading screen problem. This approach has proven successful for certain players in circumventing the loading screen issue. To switch to a different household in Sims 4, follow these steps:

While in the game, navigate to the Map Screen.
Locate the “Household Management” button situated in the upper right-hand corner.
Click on the “Household Management” button to access both your played and unplayed households.
Choose a different household that you wish to play.
Engage with the selected household for approximately 5-10 minutes.
After playing with the alternate household, try switching back to the original household that was previously encountering the loading screen problem.
Verify if the issue has been resolved.

Check For Conflicting Mods Or CC In Sims 4

If you have mods or custom content (CC) installed, conflicting files may be the root cause of the loading screen problem. To address this, remove any mods or CC and attempt to load the household again. If the issue is resolved, you can gradually reintroduce your mods and CC to pinpoint the conflicting files. Follow these steps to remove mods or custom content (CC) from The Sims 4:

1. Open the folder where your mods and CC are stored, usually located in Documents/Electronic Arts/The Sims 4/Mods.
2. Within the Mods folder, you’ll find various files and folders representing your installed mods and CC.
3. Select the mods or CCs you want to remove from the game.
4. Right-click on the selected mods or CC and choose the “Delete” option from the context menu.
5. Confirm the deletion when prompted.

Once you’ve removed the unwanted mods or CC, launch The Sims 4 and attempt to load your household to check if the issue has been resolved.

Reset User Files In Sims 4

Corrupted user files may contribute to the loading screen problem, and resetting these files can be a solution. Follow these steps to reset your user files in The Sims 4:

1. Backup Your Files:
Before resetting your user files, it’s recommended to back up your saved games and any crucial mods or custom content (CC) to prevent the loss of progress or important files.

2. Access File Explorer:
Open the File Explorer and navigate to the following directory: Documents/Electronic Arts/The Sims 4.

3. Backup Saved Games:
Inside the Sims 4 folder, locate the “Saves” folder containing your saved games. Copy this folder to a secure location as a backup.

4. Locate User Data Folder:
Within the Sims 4 folder, find the folder labeled “Sims 4” or “The Sims 4.” This folder holds your user data, including settings, cache, and other user-specific files.

5. Delete User Data Folder:
Delete the folder labeled “Sims 4” or “The Sims 4” to reset your user files.

6. Launch The Sims 4:
After deleting the user data folder, launch The Sims 4. The game will create a new user data folder with default settings and configurations.

7. Restore Saved Games:
If necessary, restore your saved games from the backup you created earlier.

Delete LastException Files

If you’re facing a loading screen problem caused by conflicting mods or CC, resolving the issue may involve checking for and deleting LastException files in your documents folder. Follow these steps to delete LastException files in The Sims 4:

1. Open File Explorer:
Begin by opening the File Explorer on your computer and navigate to the Sims 4 Documents folder. The default path is typically: Documents/Electronic Arts/The Sims 4.

2. Locate LastException Files:
Within the Sims 4 folder, search for files named “lastException.” These files are generated when errors occur in the game’s script or due to issues with mods and custom content (CC).

3. Select Files for Deletion:
Choose the “lastException” files that you want to delete.

4. Delete Files:
Right-click on the selected “lastException” files and choose the “Delete” option from the context menu.

5. Confirm Deletion:
Confirm the deletion if prompted.

By removing these LastException files, you may resolve the loading screen problem associated with conflicting mods or CC in The Sims 4.

Contact Sims 4 Support

If the steps mentioned earlier do not resolve the issue, seeking assistance from the game’s support team is advisable. Contacting Sims 4 support can be beneficial, as they may offer specific troubleshooting steps tailored to your situation. You can reach out to Sims 4 support through their official website.

In summary, encountering the Sims 4 loading screen issue can be frustrating, but there are multiple approaches to address the problem. Whether it’s repairing the game, temporarily switching households, investigating conflicting mods or CC, resetting user files, deleting LastException files, or seeking assistance from Sims 4 support, these methods provide a range of potential solutions to overcome the loading screen obstacle. By exploring these options, you can enhance your gaming experience and minimize disruptions during gameplay.

FAQs:

Q: What steps should I take if none of the previously mentioned methods prove effective?

A: If none of the previously mentioned methods yield results, it is advisable to contact Sims 4 support for additional assistance. They may offer further troubleshooting steps or alternative solutions to address the persistent loading screen issue.

Q: Is reinstalling the game a viable solution to fix the loading screen problem?

A: Reinstalling the game can be considered as a last resort to resolve the loading screen problem. However, before proceeding, ensure to back up your saved games and any crucial mods or custom content (CC) to prevent the loss of progress or essential files.

Q: How can I proactively prevent the Sims 4 loading screen issue in the future?

A: To proactively prevent the Sims 4 loading screen issue, regularly update both your game and mods or custom content (CC). Additionally, exercise caution when installing mods or CC to avoid potential conflicts that could lead to this problem in the future.