How to Resolve the “Unable to Retrieve Friends List” Error in Remnant 2

News: Are you a passionate gamer who enjoys engaging in Remnant 2 sessions with friends? If you’ve come across the irritating “unable to retrieve friends list” error message, fear not – there are practical solutions available to resolve this issue and ensure a smooth return to gaming with your friends. Whether you’re on a PC or console, we’ve compiled a set of effective fixes for addressing the Remnant 2 friends list retrieval problem.

1. Disable Push to Talk in the Game Files

Certain players have reported resolving the problem by disabling push-to-talk functionality in the game files. Follow these steps:

1. Close the game and navigate to the Windows search bar.
2. Enter “%LOCALAPPDATA%\Remnant\Saved\Config\WindowsNoEditor”.
3. Open the engine.ini file (it’s advisable to create a backup before proceeding with any alterations).
4. Append the following code at the file’s bottom:

• To address the issue, port forwarding can be implemented, especially if your network is blocking specific ports. Follow the steps below based on the platform you are using:

  For PC:

  1. Open your router’s settings by entering its IP address into your web browser.
  2. Navigate to the “Port Forwarding” or “Virtual Server” section.
  3. Create a new rule and input “27014-27050” as the port range.
  4. Enter your device’s IP address as the local IP address.
  5. Select “TCP” as the protocol.
  6. Save the rule and repeat the above steps for UDP ports 27014-27050.

  For Xbox One:

  1. Press the Xbox button on your controller to open the guide.
  2. Navigate to “System” > “Settings” > “Network” > “Network settings.”
  3. Select “Advanced settings” > “Port forwarding.”
  4. Create a new rule and enter “27014-27050” as the port range.
  5. Enter your device’s IP address as the local IP address.
  6. Select “TCP” as the protocol.
  7. Save the rule and repeat for UDP ports 27014-27050.

  For PlayStation 4:

  1. Open your web browser and enter your router’s IP address.
  2. Log in to your router’s settings.
  3. Navigate to the port forwarding or DMZ settings.
  4. Create a new rule and input “27014-27050” as the port range.
  5. Enter your device’s IP address as the local IP address.
  6. Select “TCP” as the protocol.
  7. Save the rule and repeat for UDP ports 27014-27050.

3. Check for Server Maintenance or Outages

At times, the problem might not be on your end but rather with the game’s servers. To verify, check the official website or Remnant 2’s social media pages for announcements or notifications related to server maintenance or outages. If there are ongoing issues, it’s advisable to wait until the maintenance or outage concludes before attempting to play with your friends again.

4. Disable Firewalls and Allow Remnant 2 Access

Firewall settings can potentially obstruct Remnant 2 from accessing the internet, resulting in the “unable to retrieve friends list” error. To address this, temporarily disable your firewall or add Remnant 2 to your firewall’s whitelist using the following guidelines:

For PC:

1. Click the Start button and search for “Firewall.”
2. Open “Windows Defender Firewall with Advanced Security.”
3. On the left side, click on “Inbound Rules.”
4. On the right side, click “New Rule.”
5. Choose “Port” and click “Next.”
6. Select “TCP” and enter “27014-27050” in the “Specific local ports” field. Click “Next.”
7. Choose “Allow the connection” and click “Next.”
8. Check all boxes for “Domain,” “Private,” and “Public,” then click “Next.”
9. Name the rule “Remnant 2” and click “Finish.”
10. Repeat the above steps for UDP ports 27014-27050.

For Xbox One and PlayStation 4:

Follow the specific port forwarding steps mentioned earlier in the “Forward Ports” section.

5. Remove Friends and Re-add Them

If the previously mentioned methods prove ineffective, attempt resolving the issue by removing friends from your list and subsequently re-adding them. Follow these steps:

1. Open the game and navigate to the “Friends” menu.
2. Click on the friend you wish to remove and select “Remove Friend.”
3. Confirm the removal of the friend.
4. After waiting a few minutes, re-add the friend by clicking “Add Friend” and entering their username.

6. Restart Your Device and Game

A straightforward solution that frequently addresses various issues is restarting your device and relaunching the game. If the prior methods have not resolved the problem, consider giving this a try.

7. Update Your Game and Device

Make sure that both your game and device have the latest updates and patches installed. Outdated software can sometimes lead to issues with online connectivity.

8. Contact Remnant 2 Support

If none of the aforementioned solutions prove effective, consider reaching out to the Remnant 2 support team for further assistance. They may offer additional fixes or escalate the issue to the development team.

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To address the “unable to retrieve friends list” error in Remnant 2, try disabling push-to-talk, forwarding ports, checking for server maintenance, disabling firewalls, removing and re-adding friends, restarting devices and games, updating software, or seeking assistance from the Remnant 2 support team. Employ these solutions to ensure a seamless gaming experience with your friends.

FAQs

1. What could be the reason behind my inability to access my friends list in Remnant 2?

The “unable to retrieve friends list” error in Remnant 2 can occur due to various reasons, such as network issues, server maintenance, or firewall settings. Try the solutions mentioned above to fix the problem.

2. How does turning off push-to-talk impact my in-game communication?

Disabling push to talk will prevent your voice from being transmitted in the game. However, if you have an alternative method for communication, such as a dedicated voice chat program, it should not impact your ability to communicate with your friends.

3. If none of the solutions prove effective, what course of action should I take next?

If none of the solutions mentioned above work, it is recommended to contact the Remnant 2 support team for further assistance. They may have additional troubleshooting steps or escalate the issue to the development team for resolution.