How to Fix / Solve PS5 Stuck On Sparkle Screen

News: If your PS5 becomes stuck on the sparkle screen, attempt resolving the issue by power cycling the console. To accomplish this, press and hold the power button to forcibly turn off the console. Upon restarting, the update might promptly resume and complete within a few seconds.

Rebuild Database

If power cycling the console fails to address the problem, consider attempting to rebuild the PS5 database in safe mode. This procedure can effectively resolve various system issues.

Use Another Controller

At times, a malfunctioning controller may be a factor in the appearance of the sparkling screen issue. If feasible, attempt connecting a different controller to your PS5 and verify whether the problem persists.

Reset PS5

If the aforementioned steps prove ineffective, consider resetting your PS5 to its factory settings. It’s essential to note that this action will result in the deletion of all data and settings.

Contact PlayStation Support

If the previously mentioned steps do not resolve the issue, reaching out to PlayStation support may be necessary for additional assistance. They can offer better options to address the sparkle screen problem.

FAQs

Q: What is the typical duration of the power cycling procedure?

A: The power cycling procedure typically concludes within a few seconds.

Q: Does resetting my PS5 result in the removal of all games and apps?

A: resetting your PS5 will wipe out all data and configurations, including games and apps. Prioritize backing up any crucial data before initiating the reset.

Q: What are the ways to get in touch with PlayStation support?

A: PlayStation support can be reached by visiting their official website or by dialing their customer support hotline.