News: If your PS5 becomes stuck on the sparkle screen, attempt resolving the issue by power cycling the console. To accomplish this, press and hold the power button to forcibly turn off the console. Upon restarting, the update might promptly resume and complete within a few seconds.
If power cycling the console fails to address the problem, consider attempting to rebuild the PS5 database in safe mode. This procedure can effectively resolve various system issues.
At times, a malfunctioning controller may be a factor in the appearance of the sparkling screen issue. If feasible, attempt connecting a different controller to your PS5 and verify whether the problem persists.
If the aforementioned steps prove ineffective, consider resetting your PS5 to its factory settings. It’s essential to note that this action will result in the deletion of all data and settings.
If the previously mentioned steps do not resolve the issue, reaching out to PlayStation support may be necessary for additional assistance. They can offer better options to address the sparkle screen problem.
A: The power cycling procedure typically concludes within a few seconds.
A: resetting your PS5 will wipe out all data and configurations, including games and apps. Prioritize backing up any crucial data before initiating the reset.
A: PlayStation support can be reached by visiting their official website or by dialing their customer support hotline.
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