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How to Fix / Solve Insurance Not Working In Escape From Tarkov

Post Last Updates by Ankit: Monday, January 8, 2024 @ 4:12 PM

How To Resolve Issues with Insurance in Escape From Tarkov

How To Resolve Issues with Insurance in Escape From Tarkov


News: Are you feeling frustrated by the insurance system in Escape from Tarkov? Numerous players have experienced difficulties with insurance returns, leading to the unfortunate loss of valuable items and loadouts. In this article, we’ll delve into the prevalent reasons behind insurance issues in Escape from Tarkov and offer practical solutions to assist you in overcoming this challenge.

Restart Escape From Tarkov

An uncomplicated yet reliable solution is to restart the game. Numerous players have discovered that insurance-related problems can be effectively addressed by restarting the game. This action helps refresh your connection to the game servers, often resolving the issue.

To initiate a restart of Escape From Tarkov, follow these steps:

  1. Exit Escape from Tarkov entirely.
  2. Close the Battlestate Games Launcher.
  3. Allow a brief moment for the clearance of any temporary files.
  4. Reopen the Battlestate Games Launcher.
  5. Launch Escape from Tarkov once again.

Wait for the Insurance Timer

Bear in mind that insurance returns do not happen instantly. There is a delay before Prapor or Therapist sends you a message regarding your insured items. The duration of this delay can vary, so it is crucial to exercise patience and allow the insurance timer to expire before expecting any updates.

Check Your Messages

Notifications for insurance returns may be overlooked. Ensure you inspect your in-game messages for any updates from the traders concerning returned items.

To check your in-game messages:

1. Click on the ‘Messenger’ tab located at the bottom right of the screen.
2. Navigate through your messages to locate any from Prapor or Therapist.
3. Open the messages to check for any information about insurance returns.

Confirm the Insurance

Upon receiving a message regarding an insurance return, it is crucial to confirm the receipt of the items. Neglecting to do so may lead to the items not appearing in your inventory. Ensure you click the “Receive All” button to confirm and complete the process.

To confirm the insurance receipt:

  • Open the message containing the insurance return.
  • Review the list of items being returned.
  • Click the ‘Receive’ or ‘Receive All’ button to transfer the items to your inventory.
  • If there’s not enough space in your inventory, create room and then confirm the receipt.

Check for Escape From Tarkov Updates

Escape from Tarkov is regularly updated, and sometimes these updates can fix bugs related to insurance. Ensure that your game is up to date with the latest patch.

To check for updates:

  • Open the Battlestate Games Launcher.
  • Look for any notifications or banners indicating an available update.
  • If an update is available, click the ‘Update’ button.
  • Wait for the update to download and install.
  • Once the update is complete, launch Escape from Tarkov to apply the changes.

Clear Escape From Tarkov Cache

Clearing the cache folder in the game directory has resolved the issue for some players.

To clear the cache:

  • Close Escape from Tarkov and the Battlestate Games Launcher.
  • Navigate to your Escape from Tarkov installation folder.
  • Locate the ‘Cache’ folder within the installation directory.
  • Delete all the files inside the ‘Cache’ folder.
  • Relaunch Escape from Tarkov to see if the issue is resolved.

Contact Escape From Tarkov Support

If none of the previously mentioned solutions prove effective, it could be a more substantial bug that requires attention from the developers. Reach out to the Escape from Tarkov support team, offering as much detail as possible about your issue. They can provide you with specific troubleshooting steps to address the problem.

In summary, while the insurance system in Escape from Tarkov may encounter glitches and issues, taking the outlined steps can enhance its functionality. By following these solutions, you can mitigate problems and alleviate any lingering frustrations.

FAQs

Q: Is it possible to address insurance problems in Escape From Tarkov by restarting the game?

A: Restarting the game can effectively refresh your connection to the servers, often resolving any insurance-related issues.

Q: What is the typical duration for insurance returns to be processed?

A: The processing time for insurance returns varies, so it’s advisable to exercise patience and allow the insurance timer to complete its countdown.

Q: If none of the suggested solutions prove effective, what steps should be taken?

A: In such cases, it is recommended to reach out to the Escape from Tarkov support team for further assistance. Provide them with comprehensive details regarding your issue to facilitate a more precise resolution.


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