How to Fix “Failed to Connect to Server” Error in HELLDIVERS 2

Restart HELLDIVERS 2

News: The first and simplest step is to restart the game. Sometimes, temporary glitches or issues with the game’s connection to the server can be resolved by restarting.

For PS5: Close HELLDIVERS 2: If the game is currently running, press the PS button on your controller to go to the home screen. With the HELLDIVERS 2 icon highlighted, press the “Options” button on your controller and select “Close Game” from the menu.
Restart the Game: After closing the game, select the HELLDIVERS 2 icon from the home screen or game library and press “X” on your controller to restart it.
Restart the Console (Optional): If you’re still experiencing issues, you can try restarting your PS5 console. Simply press and hold the PS button to bring up the quick menu, then navigate to the “Power” options and select “Restart PS5.”

For PC (Steam): Exit HELLDIVERS 2: Press “Alt + F4” to immediately close the game or use the in-game menu to exit. You can also click the “X” button on the game window if it’s windowed.
Restart the Game: Open the Steam client, go to your “Library,” find HELLDIVERS 2, and click “Play” to restart the game.
Restart the Computer (Optional): If the game still isn’t functioning correctly after restarting, you may want to reboot your computer. Click on the Windows Start button, select the “Power” icon, and choose “Restart.”

Check Your Internet Connection

Ensure that your internet connection is stable and strong. A weak or unstable connection could be the cause of the server connection failure.

– Make sure your Wi-Fi is turned on. If you’re using a Wi-Fi connection, consider switching to an ethernet connection or simply turning your Wi-Fi off and on again.
– If there’s a connection issue with your Wi-Fi, you can try resetting your router.
– Switch off the router and unplug it from all devices and power supply.
– Wait for 3 minutes and then plug it back in.
– Wait for the signal to come back and connect to the internet through it.
– Check if you’re able to resolve the connection issue. If the problem persists, contact your local service provider for assistance.

Disable Crossplay in HELLDIVERS 2

If the game supports crossplay, disabling it might help resolve server connection issues. This can be done from the game’s options or settings menu. Disabling crossplay ensures that you only connect to servers for your specific platform, which can sometimes be more stable.

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– Pause the Game: Access the pause menu by pressing the appropriate button on your controller or keyboard.
– Enter the ‘Options’ Tab: In the pause menu, navigate to and select the ‘Options’ tab to access various game settings.
– Select ‘Gameplay’: Within the options, find and select the ‘Gameplay’ settings.
– Find the ‘Crossplay’ Option: Look through the gameplay settings until you find the ‘Crossplay’ option.
– Toggle Crossplay Off: Select the ‘Crossplay’ option and toggle it to ‘Off’. This will disable the cross-platform multiplayer feature.
– Save Your Changes: Make sure to save the changes you’ve made to the settings before exiting the menu.

Verify HELLDIVERS 2 Game Files

If you’re playing on PC, verifying the integrity of game files through the platform you’re using (like Steam) can help fix any corrupted files that might be causing connection issues.

For Steam: Open Steam: Launch the Steam client on your PC.
Go to Library: Click on the ‘Library’ tab at the top of the Steam window to view your list of games.
Right-click HELLDIVERS 2: Find HELLDIVERS 2 in your game list and right-click on it.
Properties: Select ‘Properties’ from the context menu that appears.
Local Files Tab: In the Properties window, click on the ‘Local Files’ tab.
Verify Integrity of Game Files: Click on the ‘Verify Integrity of Game Files…’ button. Steam will then check the game’s files and download any missing or corrupted files.

For PS5: Go to the Home Screen: On your PS5, go to the home screen and find the HELLDIVERS 2 game icon.
Press the ‘Options’ Button: With HELLDIVERS 2 highlighted, press the ‘Options’ button on your controller to bring up a side menu.
Check for Update: Scroll down to ‘Check for Update’. If an update is available, the PS5 will prompt you to download and install it.
Follow On-Screen Instructions: If an update is found, follow the on-screen instructions to install the latest version of the game.

Disable Firewall and Antivirus

Your firewall or antivirus software might be blocking the game’s server connection. Check the settings to ensure that HELLDIVERS 2 is listed as an exception or is allowed through the firewall.

– Disable Microsoft Defender Firewall:
– Open Windows Settings: Click on the Start button, then select Settings (the gear icon).
– Navigate to Update & Security: In the Settings window, click on ‘Update & Security’.
– Windows Security: From the side menu, select ‘Windows Security’.
– Firewall & Network Protection: Click on ‘Firewall & network protection’.
– Disable Firewall: You’ll see options for private, public, and domain networks. Click on the active network type you’re using and toggle the Microsoft Defender Firewall to ‘Off’. You may need to provide administrator permission to proceed.

– Disable Windows Defender Antivirus:
– Open Windows Security: Type ‘Windows Security’ into the Start menu search and open it.
– Virus & Threat Protection: Click on ‘Virus & threat protection’.
– Manage Settings: Under ‘Virus & threat protection settings’, click ‘Manage settings’.
– Turn Off Real-Time Protection: Toggle the ‘Real-time protection’ option to ‘Off’. Again, you may need to confirm this action as an administrator.

Contact HELLDIVERS 2 Support

If none of these steps work, it might be time to contact HELLDIVERS 2’s support team for further assistance. They may be able to provide specific solutions for your issue.

In conclusion, encountering a “Failed to Connect to Server” error in HELLDIVERS 2 can be frustrating, but by following the steps outlined in this article, you should be able to resolve the issue and get back to enjoying the game. Restarting the game, checking your internet connection, disabling crossplay, verifying game files, and disabling firewall and antivirus software are all potential solutions. If all else fails, reach out to HELLDIVERS 2 support for further assistance.

FAQs

Q: What if I’ve tried all the steps and still can’t connect to the server?

A: If you’ve tried all the steps mentioned in this article and still cannot connect to the server, it is recommended to reach out to the HELLDIVERS 2 support team for further assistance. They will be able to provide you with more specific solutions.

Q: Can I play HELLDIVERS 2 without an internet connection?

A: No, HELLDIVERS 2 requires an internet connection to play. The game is primarily focused on cooperative multiplayer and online gameplay.

Q: Are there any known server issues with HELLDIVERS 2?

A: While server issues can occur with any online game, it’s always a good idea to check the official HELLDIVERS 2 social media accounts or forums for any announcements regarding server maintenance or known issues. This can help determine if the problem is on your end or with the game’s servers.