Fixing ESPN/Apple TV Error – “Playback Could Not Be Started 0066 No Account Returned From UPDA”

News: Encountering the vexing error on ESPN/Apple TV that reads “Playback Could Not Be Started 0066 No Account Returned From UPDA”? You’re in good company. Numerous users grapple with this issue when attempting to stream ESPN on Apple TV. Dive into this article as we provide a step-by-step troubleshooting guide to resolve the “Playback Could Not Be Started 0066 No Account Returned From UPDA” error on ESPN/Apple TV.

Troubleshooting Steps

To address the playback problem on ESPN/Apple TV, follow these steps. First and foremost, verify that your internet connection remains stable and that the server is operational. Moreover, ensure that your ESPN app is updated to the latest version.

Step 1: Check Your Internet Connection

Maintaining a consistent internet connection is vital for uninterrupted streaming. Confirm that your Apple TV is appropriately connected to the internet. If required, consider resetting your router or connecting your Apple TV via an Ethernet cable. Follow these guidelines to assess your internet connectivity:

• Turn off your router or modem, wait a few seconds, and then turn it back on.
• If the problem persists, you can reset your network settings on your device. Navigate to the network settings menu and look for an option to reset or restart network settings.
• If you are using Wi-Fi, consider switching to a wired connection to rule out any potential wireless issues.
• Restart your router or modem to refresh the connection.

Step 2: Check For ESPN Server Issues

Occasionally, the problem may not lie with your device but rather with the ESPN server. Check if there are any issues with the ESPN server by using platforms like Downdetector, which compile user reports to identify widespread service problems.

Step 3: Restart Your Apple TV

Executing a complete restart of your Apple TV can eliminate any transient issues potentially impacting the app’s functionality. To initiate a restart, access the Settings app, proceed to System, and choose Restart. For a quicker method, employ a remote shortcut by simultaneously pressing and holding the Home and Menu buttons until the LED on your Apple TV starts flashing.

Step 4: Update The ESPN App

Maintaining the ESPN app’s current version is crucial since developers often roll out updates to address glitches and improve functionality. To update the ESPN app, navigate to the App Store on your Apple TV, locate the ESPN app, and if an update is accessible, tap the “Update” button to download and install the most recent iteration.

Step 5: Contact ESPN Support

If the aforementioned solutions don’t resolve the issue, consider contacting ESPN support for additional help. Reach out to an ESPN Customer Care representative via their assistance portal or by emailing their support team directly.

In summary, facing the ESPN/Apple TV error “Playback Could Not Be Started 0066 No Account Returned From UPDA” can indeed be aggravating. However, several measures can help rectify this issue. Ensure your internet connection is stable, confirm the ESPN server’s status, perform a restart on your Apple TV, keep the ESPN app updated, and if required, seek assistance from ESPN support. By following these steps, you can effectively troubleshoot and resolve the error, allowing you to enjoy seamless ESPN content on your Apple TV!

FAQs

Q: What are some methods to determine if my internet connection is reliable?

A: You can troubleshoot your internet connectivity by resetting the router, rebooting your modem, or utilizing a wired connection.

Q: Are there other solutions to address the ESPN/Apple TV issue?

A: While the solutions outlined in this guide are advised for troubleshooting the problem, you might consider reinstalling the ESPN application or resetting your Apple TV to its factory settings as a final option.

Q: Typically, how much time does it take for ESPN customer support to reply?

A: The timeframe for receiving a response from ESPN’s customer support can differ, but they aim to assist customers promptly. If you haven’t heard back within a reasonable time, it’s advisable to follow up with them.