How to Troubleshoot and Fix the EA Sports FC 24 Error “Failed to Submit SBC” on Companion App

Resolve Player Conflicts

News: Dealing with the “Failed to Submit Challenge” error on the EA Sports FC 24 Companion App during Squad Building Challenges (SBCs) can be quite frustrating. Fortunately, numerous solutions are available to address this common issue. This article delves into practical methods to troubleshoot and resolve the “Failed to Submit SBC” error, ensuring a smoother gaming experience for you.

Ensure Squad Meets Chemistry Requirements

To address player conflicts within an SBC, it’s essential to ensure that players are positioned correctly and that there are no conflicting leagues or nations that do not meet the SBC requirements. To resolve this issue:

– Open the SBC in the Companion App.

– Check the SBC’s requirements for positions, leagues, and nationalities.

– Compare your squad players to these requirements.

– Replace any non-compliant players with ones that fit the criteria.

– Retry submitting the SBC.

Confirm Availability of All Squad Players

SBCs require a certain level of chemistry, which must be met, or the submission will fail. To verify and meet the chemistry requirements for an SBC:

– Identify the minimum chemistry requirement of the SBC in the Companion App.

– Review your squad’s current chemistry rating, displayed on the squad screen.

– Increase chemistry by:

– Placing players in their preferred positions.

– Using players from the same league, club, or nationality.

– Applying position change cards, if necessary, to match players’ preferred positions.

– Utilizing manager bonuses that match the league or nationality of your players.

– Recheck the squad’s chemistry after adjustments to ensure it meets the SBC’s threshold.

– Submit the SBC once the required chemistry level is achieved.

Complete a Full Squad Battles Game

This step involves ensuring that none of the players in your squad has been sold or removed from your club since you set up the SBC. To check player availability for SBCs:

– Review the SBC squad in the Companion App for any empty slots.

– Check your club’s roster to ensure no player has been sold or used in another SBC.

– Replace any missing players with eligible ones from your club.

– Resubmit the SBC with a complete squad.

Remove SBC from Favorites

Playing a full game in Squad Battles might refresh your account status and resolve temporary issues that are preventing SBC submissions. Here’s what you can do:

– Navigate to the Squad Battles section within the Ultimate Team mode.

– Select a match to play and ensure you complete the full game without forfeiting.

– After the match, return to the SBC section to check if the issue is resolved.

– Try submitting the SBC again.

Attempt SBC Submission on Console/PC

If you have favorited an SBC, it might cause issues with submission due to a potential glitch. Removing it from favorites could help. Follow these steps:

– Open the SBC section in the Companion App.

– Locate the favorited SBC you are attempting to submit.

– Select the SBC to view its details.

– Look for the option to remove it from favorites, which may be represented by a starred or heart icon.

– Confirm the removal of the SBC from your favorites list.

– Attempt to submit the SBC once more.

Allow Shadow Ban to Lift

If you are facing issues with the Companion App, trying to submit the SBC through the console or PC version of the game might work, as these platforms are generally more stable. Here’s what you can do:

– Log in to your EA Sports FC 24 account on your console or PC.

– Navigate to the Ultimate Team mode.

– Access the Squad Building Challenges section.

– Select the SBC you wish to complete.

– Ensure your squad meets all the SBC’s requirements.

– Submit the SBC using the console or PC interface.

Refresh Companion App by Clearing Cache

If a shadow ban is causing the SBC submission issue, follow these steps:

– Cease all activities that may violate EA’s terms of service to avoid extending the ban.

– Wait for the duration of the shadow ban to expire, which could vary based on the reason for the ban.

– Regularly check your account status for any updates on the ban’s status.

– Once the ban is lifted, try submitting the SBC again.

Check Internet Connection Stability

Clearing the cache and restarting the Companion App can help resolve the “Failed to Submit Challenge” error by refreshing the app’s data and resolving any temporary glitches. Here’s what you can do:

– For Android:

– Go to your device’s “Settings” and then to “Apps” or “Application Manager.”

– Scroll through the list to find the EA Sports FC Companion App.

– Tap on the app’s name to open its App Info.

– Select “Storage” and then tap on “Clear Cache.”

– For iOS:

– iOS devices do not provide a direct way to clear cache for individual apps. Instead, you may need to offload the app, which reinstalls the app without losing your data:

– Go to “Settings” > “General” > “iPhone Storage.”

– Find and select the EA Sports FC Companion App from the list.

– Tap “Offload App” and confirm. Then reinstall the app from the App Store.

– After clearing the cache:

– Restart your device to ensure all temporary data is cleared from the memory.

– Open the EA Sports FC Companion App.

– Log in to your account.

– Try submitting the SBC again within the app.

Update Companion App

A stable internet connection is essential for seamless SBC submissions. Verifying and rectifying any connectivity issues can help resolve the “Failed to Submit Challenge” error. Here are some steps you can take:

– For checking Wi-Fi connection on a smartphone or tablet:

– Go to “Settings” and tap on “Wi-Fi.”

– Check if your device is connected to a Wi-Fi network.

– If connected, observe the Wi-Fi signal strength indicator to ensure it’s strong.

– If the signal is weak, move closer to the router or reset the router by unplugging it for 30 seconds and plugging it back in.

– For checking mobile data connection:

– Go to “Settings” and tap on “Cellular” or “Mobile Data.”

– Ensure that mobile data is turned on.

– Check the signal strength indicator in the status bar to ensure a strong connection.

– For restarting your router:

– Unplug the router from the power source.

– Wait at least 30 seconds.

– Plug the router back into the power source.

– Wait for the router to fully power on, which may take a minute or two.

Reach Out to EA Support

Ensuring that the Companion App is up to date is crucial in addressing the “Failed to Submit Challenge” error, as updates often contain bug fixes and performance improvements. Here’s what you can do:

– For Android:

– Open the “Google Play Store” app.

– Tap on the profile icon at the top right corner.

– Select “Manage apps & device.”

– Find the EA Sports FC Companion App in the list and see if an update is available.

– If there’s an update, tap “Update.”

– For iOS:

– Open the “App Store” app.

– Tap on the “Today” tab at the bottom.

– Tap on the user profile icon at the top right.

– Scroll down to see available updates.

– If the EA Sports FC Companion App has an update, tap “Update” next to the app.

By adhering to these troubleshooting steps, you should be able to rectify the “Failed to Submit SBC” error on the EA Sports FC 24 Companion App, allowing you to seamlessly resume your gaming experience without any disruptions.

FAQs:

Q: What is the duration of a shadow ban?

A: The length of a shadow ban depends on the cause behind the ban. It is advisable to wait for the ban to conclude before trying to submit another SBC.

Q: Is it possible to submit an SBC using the console or PC version of the game?

A: Indeed, trying to submit the SBC through the console or PC version of the game is frequently more stable and might resolve any submission issues encountered on the Companion App.

Q: What course of action should I take if none of the troubleshooting steps prove effective?

A: If the problem persists even after trying the mentioned solutions, seeking assistance from EA Support can offer additional help and insights in resolving the “Failed to Submit Challenge” error.