How to Resolve Issues with Dragon Age Keep

About Dragon Age Keep

News: Dragon Age Keep is an online companion application created by BioWare for the Dragon Age series of video games. It acts as a bridge for the entire series, allowing players to make crucial decisions and create a personalized history that can be imported into the games. This application is especially convenient because choices made in Dragon Age: Origins and Dragon Age II greatly impact the world of Dragon Age: Inquisition.

Troubleshooting Steps

1. Sign Out of Dragon Age Keep

The first step is to sign out of Dragon Age Keep. To do this, go to dragonagekeep.com/logout and ensure that you have successfully logged out.

2. Clear Your Browser Cache and Cookies

You will need to clear your browsing history, cookies, and cache. Here’s how to do it on some popular browsers:

• Google Chrome: Click on the three-dot menu in the top right corner, go to More tools, select Clear browsing data, check the boxes for “Browsing history,” “Cookies and other site data,” and “Cached images and files,” then click on Clear data.
• Firefox: Click on the menu button, go to Options, select Privacy & Security, under “Cookies and Site Data,” click on Clear Data, check the boxes for “Cookies and Site Data” and “Cached Web Content,” then click on Clear.
• Safari: Click on Safari in the menu bar, go to Preferences, select Privacy, click on “Manage Website Data,” click on “Remove All,” and confirm by clicking on “Remove Now.”

3. Log Back Into Dragon Age Keep

After clearing your browser’s cache and cookies, log back into Dragon Age Keep using your EA (previously known as Origin) account. Simply visit the Dragon Age Keep login page and enter your EA account credentials.

4. Try a Different Browser or Incognito Mode

Certain browsers may have compatibility issues with specific websites. Try using a different browser to see if the problem persists. If you are using Google Chrome, you can also try browsing in incognito mode. Click on the three-dot menu in the top right corner and select New Incognito Window.

5. Access Dragon Age Keep from a Different Device

Sometimes, the device you are using could be the cause of the problem. Compatibility issues, outdated software, or hardware limitations might be preventing Dragon Age Keep from functioning properly. To work around this, try accessing Dragon Age Keep from a different device, such as another computer, smartphone, or tablet. Make sure that the device has a stable internet connection and an updated web browser. Alternatively, you can also use the web browsers available on gaming consoles like PS4 or Xbox One to access Dragon Age Keep. For PS4, you can find the browser in the main menu under the “www” icon. For Xbox One, you can use the Microsoft Edge app, which comes with the console.

6. Contact the Dragon Age Keep Support Team

If you are still experiencing issues, consult the Dragon Age Keep’s FAQ section for more specific problems. You can also reach out to them on Twitter by sending a message to @dragonagekeep.

In conclusion, if you are facing any problems with Dragon Age Keep, there are several troubleshooting steps you can take to resolve the issue. From signing out and clearing your browser’s cache to using a different browser or device, these solutions can help ensure that Dragon Age Keep works properly for you. If all else fails, don’t hesitate to reach out to the Dragon Age Keep support team for further assistance. Happy gaming!

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FAQs

1. Why can’t I import my save files into Dragon Age Keep?

Dragon Age Keep was designed to replace the traditional method of importing save files. By using Dragon Age Keep, players can have more control over their choices and create a custom history for their game.

2. What happens if I encounter a bug or technical issue in Dragon Age Keep?

If you encounter any bugs or technical issues in Dragon Age Keep, it is recommended to follow the troubleshooting steps provided in this article. If the issue persists, you can reach out to the Dragon Age Keep support team for further assistance.

3. Can I use Dragon Age Keep on multiple devices?

Yes, you can use Dragon Age Keep on multiple devices as long as you log in with the same EA account. This allows you to access your custom history and continue your game progress from different devices.