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How to Fix / Solve: Apex Legends Lobby Bug Can’t Access Legends, Weapons, Battle Pass, Or Store

Post Last Updates by Ankit: Monday, December 25, 2023 @ 11:52 AM

Fixing the Apex Legends Lobby Bug

Fixing the Apex Legends Lobby Bug


News: Are you frustrated with the Apex Legends lobby bug that is preventing you from accessing important features like legends, weapons, battle pass, or the store? You’re not alone. Many players have experienced this issue, and it can be incredibly frustrating when you can’t fully enjoy all that Apex Legends has to offer. But don’t worry, there are solutions available to help you overcome this obstacle.

Method 1: Restart Apex Legends and Wait in the Lobby

Sometimes, the simplest solutions are the most effective. Restarting Apex Legends can help reset the game’s connection to the servers, potentially resolving the lobby bug.

For PC (Origin/Steam):

– Close the Apex Legends application completely.

– Re-launch Apex Legends from Origin or Steam.

– Log in to your account.

– Remain in the lobby for about one minute without interacting with the game menus.

– Check if the lobby bug is fixed.

For PlayStation:

– Press the PS button and navigate to the Apex Legends icon.

– Press the Options button and select ‘Close Application’.

– Restart Apex Legends from your game library.

– Log in and wait in the lobby for a minute.

– Verify if the problem has been resolved.

For Xbox:

– Press the Xbox button to open the guide.

– Select Apex Legends, press the Menu button, and choose ‘Quit’.

– Relaunch Apex Legends from the Home screen or My Games & Apps.

– After logging in, wait in the lobby for a minute before doing anything.

– Check if the lobby is functioning correctly.

Method 2: Check for Apex Legends Updates

Outdated game versions can cause various bugs, including lobby issues. It is crucial to ensure that your game is up to date because updates often include bug fixes and improvements that can resolve existing problems.

For PC (Origin):

– Open the Origin client and go to ‘My Game Library’.

– Right-click on Apex Legends and select ‘Check for Update’.

– If an update is available, download and install it.

– Restart Apex Legends after the update.

For PC (Steam):

– Open the Steam client and navigate to the ‘Library’ section.

– Right-click on Apex Legends and select ‘Properties’.

– Under the ‘Updates’ tab, check for available updates.

– If an update is available, Steam will automatically download and install it.

– Restart Apex Legends after the update.

For PlayStation:

– Go to the Apex Legends icon on the Home screen or Game Library.

– Press the Options button and select ‘Check for Update’.

– If an update is available, follow the prompts to download and install it.

– Restart Apex Legends after the update.

For Xbox:

– Press the Xbox button to open the guide.

– Go to ‘My Games & Apps’ and see if Apex Legends has an update.

– If an update is shown, select it to download and install.

– Restart Apex Legends after the update.

Method 3: Repair Apex Legends Files

Corrupted or missing game files can lead to unexpected bugs. Using the repair feature available on most gaming platforms can verify the integrity of game files and replace any that are found to be faulty.

For PC (Origin):

– Open the Origin client and go to ‘My Game Library’.

– Right-click on Apex Legends and select ‘Repair’.

– Wait for the repair process to complete.

– Launch Apex Legends to see if the issue is resolved.

For PC (Steam):

– Open the Steam client and navigate to the ‘Library’ section.

– Right-click on Apex Legends and select ‘Properties’.

– Go to the ‘Local Files’ tab and click ‘Verify Integrity of Game Files’.

– Wait for the process to complete.

– Start Apex Legends to check if the lobby bug has been fixed.


For PlayStation users, account linkage issues can sometimes cause bugs within the game. Unlinking and then relinking your PlayStation Network account can refresh your connection to the game servers.

– Go to the EA website and log into your account.

– Navigate to the Connections settings and unlink your PlayStation Network account.

– Restart your console and then relink your PlayStation Network account to your EA account.

– Open Apex Legends to see if the issue has been fixed.

Method 5: Check Xbox Live Connectivity and Crossplay Settings

If you’re on Xbox and experiencing lobby issues, it could be related to Xbox Live connectivity or crossplay settings. Ensuring these are configured correctly can help resolve the lobby bug.

– Confirm that your Xbox Live is active and that you have a stable internet connection.

– Go to the Xbox settings and check your crossplay options, making sure they are enabled.

– Restart Apex Legends and verify if the lobby bug persists.

Method 6: Uninstall and Reinstall Apex Legends

A fresh installation can sometimes resolve persistent issues like the lobby bug. Uninstalling and reinstalling Apex Legends can remove any corrupt data that might be causing the problem and give you a clean slate to work from.

For PC (Origin):

– Open Origin and go to ‘My Game Library’.

– Right-click on Apex Legends and select ‘Uninstall’.

– Follow the prompts to remove the game from your system.

– Restart your PC to clear any residual files.

– Open Origin, go back to ‘My Game Library’, and click on Apex Legends to reinstall.

– Once reinstalled, launch Apex Legends to see if the issue has been resolved.

For PC (Steam):

– Open the Steam client and navigate to the ‘Library’ section.

– Right-click on Apex Legends and select ‘Manage’ then ‘Uninstall’.

– Confirm the uninstallation.

– Restart your PC.

– Return to the ‘Library’ in Steam, select Apex Legends, and click ‘Install’.

– After installation, launch the game to check if the lobby bug is fixed.

For PlayStation:

– Navigate to Apex Legends on the Home screen or in the Library.

– Press the Options button and select ‘Delete’.

– Confirm the deletion to uninstall the game.

– Restart your PlayStation console.

– Go to the PlayStation Store, find Apex Legends, and select ‘Download’.

– Once downloaded, open the game to verify if the problem is resolved.

For Xbox:

– Press the Xbox button to open the guide and go to ‘My Games & Apps’.

– Highlight Apex Legends, press the Menu button, and select ‘Uninstall’.

– Confirm by selecting ‘Uninstall All’.

– Restart your Xbox console.

– Go to the Microsoft Store or ‘My Games & Apps’, find Apex Legends, and select ‘Install’.

– Launch Apex Legends after the installation to check if the lobby issue has been fixed.

Method 7: Contact EA Support

If all else fails, reaching out to the game’s support team can provide you with personalized assistance. They may offer solutions specific to your case or escalate the issue if it’s a new or widespread problem.

– Visit the EA Help website.

– Navigate to the support section for Apex Legends.

– Create a new case or ticket describing your issue in detail.

– Follow any additional steps provided by the support agent to resolve the bug.

In conclusion, the Apex Legends lobby bug that prevents access to important in-game features can be frustrating, but there are steps you can take to fix it. By following the methods mentioned in this article, such as restarting the game, checking for updates, repairing game files, unlinking/relinking your PlayStation Network account, checking Xbox Live connectivity and crossplay settings, or even reinstalling the game, you can overcome this obstacle and get back to enjoying all that Apex Legends has to offer. If all else fails, don’t hesitate to reach out to EA Support for further assistance.

FAQs

Q: How long does it usually take for restarting the game to fix the lobby bug?

A: Restarting the game and waiting in the lobby for about a minute can often resolve the lobby bug. However, the time required may vary depending on factors like server loads and internet connection.

Q: Will reinstalling Apex Legends delete my progress?

A: No, reinstalling Apex Legends will not delete your progress. Your game progress is saved on the game servers, so you can safely uninstall and reinstall the game without losing any progress.

Q: What should I do if none of the methods mentioned in this article work for me?

A: If none of the methods mentioned in this article work for you, it is recommended to reach out to EA Support for personalized assistance. They may be able to provide you with a solution or escalate the issue if necessary.


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