How to Resolve Playstation Error Code WS-37398-0 and Its Causes

Troubleshooting Methods for Playstation Error Code WS-37398-0

 News: The resolution for Playstation Error Code WS-37398-0 involves implementing the following troubleshooting methods. These include checking the PSN server status, conducting a connection test, power cycling the PlayStation, configuring a custom DNS range, clearing cache data, verifying server status on the official PlayStation website, opting for a wired connection, avoiding the use of proxy servers or VPNs, and seeking professional assistance if necessary.

Check PSN Server Status

To start, assess the PlayStation Network server status using a web browser on a PC or smart device. By choosing your region from the dropdown menu, you can ascertain whether the servers are currently encountering any issues or experiencing downtime.

Test Connection & Switch to Wired Connection

Ensure that your Wi-Fi network possesses sufficient bandwidth, preferably a minimum of 5 Mbps for stable performance. Additionally, consider testing your connection using a website like SpeedTest to verify its reliability.

Power Cycle Your PlayStation

Power off the console and disconnect the power cable for a minute, then restart the console. This can effectively resolve many network-related issues.

Set a Custom DNS Range

Access the settings on your PlayStation, go to the Network menu, and choose a custom setup. Manually set the Primary DNS to 8.8.8.8 and the Secondary DNS to 8.8.4.4 for enhanced connectivity.

Verify Server Status on Official PlayStation Website

Regularly visit the official PlayStation website to verify the server status and stay informed about any ongoing issues or maintenance activities.

Consider a Wired Connection

Switching to a wired connection can often offer more stability compared to Wi-Fi, guaranteeing a reliable network for seamless connectivity.

Clear Cache Data

Performing a power cycle on your console can assist in erasing cached data, potentially resolving network-related errors.

Avoid Using Proxy Servers or VPNs

Deactivate any proxy servers or VPNs that may interfere with your actual location and lead to network disruptions.

Seek Professional Help

If the issue persists, consider seeking assistance from PlayStation Support or utilizing diagnostic tools for additional guidance.

Causes of Error Code WS-37398-0

Error Code WS-37398-0 may stem from server-related issues, encompassing scheduled maintenance or glitches within the PlayStation Network. These issues can result in disruptions in online gameplay, access to the PlayStation Store, and account management. It’s crucial to understand that this problem usually does not indicate faults with individual consoles or internet connections. Instead, it often arises due to server-related hitches within PSN, requiring patience as Sony works to resolve these underlying problems.

Resolution and Conclusion

Addressing PlayStation Error Code WS-37398-0 requires proactive measures to resolve network-related issues. It’s essential to recognize that patience is key when dealing with server-related problems. By following the suggested methods and staying informed about the server status, users can effectively address and manage this error.

FAQs

What are the typical reasons behind Playstation Error Code WS-37398-0?

Playstation Error Code WS-37398-0 is commonly caused by server-related issues, such as scheduled maintenance or glitches within the PlayStation Network. These issues can result in disruptions in online gameplay, access to the PlayStation Store, and account management.

How can I efficiently address Playstation Error Code WS-37398-0?

To effectively address Playstation Error Code WS-37398-0, you can follow troubleshooting methods, including checking the PSN server status, testing the connection, switching to a wired connection, power cycling your PlayStation, configuring a custom DNS range, clearing cache data, verifying the server status on the official PlayStation website, and avoiding the use of proxy servers or VPNs.

When is it advisable to seek professional assistance for resolving Playstation Error Code WS-37398-0?

If the issue persists even after attempting the troubleshooting methods, it is recommended to seek professional help from PlayStation Support or utilize diagnostic tools for further guidance in resolving Playstation Error Code WS-37398-0.