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How to Fix / Solve Pokemon GO Failed To Get Game Data From The Server

Post Last Updates by Ankit: Monday, January 8, 2024 @ 2:51 PM

Methods to Resolve “Pokemon Go Failed to Get Game Data from the Server” Error

Methods to Resolve Pokemon Go Failed to Get Game Data from the Server Error


1. Check Your Internet Connection

News: Ensuring a reliable internet connection is essential for the proper functioning of Pokemon Go. Ensure that your mobile data or Wi-Fi is actively connected and maintains a strong signal. If you encounter any connectivity issues, consider following these steps:

  • Disconnect your router from the power outlet.

  • Allow a 30-second interval.

  • Reconnect the router to the power outlet.

  • Wait until the router fully restarts, and the lights stabilize.

2. Enable Airplane Mode

Activating Airplane Mode on your device can reset your network settings, potentially resolving connection issues with Pokemon Go servers. Follow these steps:

  1. Swipe down from the top of your screen to open the control center.

  2. Tap the airplane icon to activate Airplane Mode.

  3. Wait for a few seconds.

  4. Tap the airplane icon again to deactivate Airplane Mode, reconnecting you to your mobile network or Wi-Fi.

3. Restart Pokemon GO App And Your Device

For a straightforward yet often effective solution, consider restarting the Pokemon Go app. If that doesn’t resolve the issue, try restarting your device as a reboot can eliminate minor glitches and refresh system connections. Follow these steps:

To restart the Pokemon GO App:

For Android:

  1. Tap the square icon (or the three vertical lines, depending on your phone) to display recent applications.
  2. Swipe the Pokemon Go app to the side to close it.
  3. Reopen the Pokemon Go app from your app drawer or home screen.

For iOS:

  1. Double-click the Home button or swipe up from the bottom of the screen and pause (for iPhone X and later) to reveal recent applications.
  2. Swipe the Pokemon Go app preview up to close it.
  3. Reopen the Pokemon Go app from your home screen.

To restart your device:

For Android:

  1. Press and hold the power button until the power menu appears.
  2. Tap ‘Restart’ or ‘Reboot’ and wait for your device to power off and back on.

For iOS:

  1. Press and hold the side button and either volume button until two sliding buttons appear.
  2. Drag the slider that says ‘slide to power off’ to turn off your device.
  3. After the device powers off, press and hold the side button again until you see the Apple logo.

4. Clear Pokemon GO Cache And Data

Over time, app cache files may become corrupted or overloaded, leading to errors such as the “failed to get game data from the server” issue. Clearing the cache and data for Pokemon Go can often resolve this problem. Here’s how to do it:

For Android:

  1. Open the “Settings” app on your Android device.
  2. Scroll down and tap on “Apps” or “Applications” to view all installed apps.
  3. Find and select “Pokemon Go” from the list.
  4. Tap on “Storage” or “Storage & cache,” depending on your device.
  5. First, tap on “Clear Cache” to remove cached data.
  6. Next, tap on “Clear Storage” or “Clear Data” to delete all data from the app.

For iOS:

  1. Go to iPhone settings.
  2. Navigate to General.
  3. Find the Pokemon GO app and click on it.
  4. Tap on the “Offload App” button.
  5. Reinstall the Pokemon GO app.

5. Check The Server Status

It’s conceivable that the problem lies not with your connection but with the Pokemon Go servers. If the servers are experiencing issues, you may encounter the mentioned error. To verify the server status and see if others are encountering similar problems, you can check Downdetector.

6. Uninstall And Reinstall Pokemon GO App

When issues persist within the app and simple cache clearing isn’t effective, uninstalling and then reinstalling Pokemon Go can often provide a solution. This ensures that you have the latest version of the app, which may include fixes for the encountered error. Follow these steps:

For Android:

  1. Press and hold the “Pokemon Go” app icon on your home screen or app drawer.
  2. Tap on “Uninstall” or the “X” symbol that appears.
  3. Confirm the uninstallation of the Pokemon GO app.
  4. Once uninstalled, open the “Google Play Store.”
  5. Use the search bar to find “Pokemon Go.”
  6. Select the app and tap “Install” to reinstall it on your device.

For iOS:

  1. Locate the “Pokemon Go” app on your home screen.
  2. Press and hold the app icon until a menu appears or all icons begin to jiggle.
  3. Tap on “Remove App” or the “-” symbol in the corner of the app icon.
  4. Confirm by tapping “Delete App,” then “Delete” to remove the app and its data.
  5. Go to the “App Store” on your iOS device.
  6. Tap on the “Search” tab and enter “Pokemon Go” in the search bar.
  7. Find “Pokemon Go” in the search results and tap “Get” or the cloud icon to reinstall the app.

7. Contact Pokemon GO Support

If none of the aforementioned solutions prove effective, it may be advisable to contact Niantic, the developers of Pokemon Go, for assistance. Reach out to their support team, providing them with details of the issue for further guidance.

In summary, addressing the “failed to get game data from the server” error in Pokemon Go can be challenging. Yet, by utilizing the methods discussed earlier, you can try to resolve the issue and get back to enjoying your Pokemon adventure. Be sure to verify your internet connection, use airplane mode, restart the app and your device, clear the app’s cache and data, check the server status, and consider uninstalling and reinstalling the app if needed. If none of these steps proves successful, reaching out to Pokemon GO support for additional assistance is a viable option.

FAQs:

Q: What should I do if none of the methods mentioned above work?

A: If none of the methods mentioned above work, you can try reaching out to the Pokemon GO support team for further assistance.

Q: Are there any other troubleshooting steps I can try?

A: You can also try updating your device’s software, checking for any pending app updates, or resetting your network settings.

Q: Does uninstalling and reinstalling the app delete my Pokemon Go progress?

A: No, uninstalling and reinstalling the app should not delete your Pokemon Go progress. Your progress is usually tied to your account, so you can log back in after reinstalling the app and continue where you left off.


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