Genshin Impact Data Error: How to Fix Error Code 31-4302

News: Are you confronted with the exasperating ‘Genshin Impact’ data error message instructing you to uninstall the game completely? The presence of Error Code 31-4302 can pose a significant hindrance to your gaming endeavors. However, there’s no need to worry, as we are here to provide you with effective solutions to address this issue. The error message specifically indicates, “Data error, please download the latest game file from the official website and log in again. Error code: 31-4302.” In this article, we will guide you through the essential steps to resolve this error, ensuring a seamless and uninterrupted experience as you explore the expansive world of Teyvat.

Steps to Fix Genshin Error Code 31-4302

To troubleshoot Genshin error code 31-4302, begin by removing the “GenshinImpact_Data/Plugins” folder. Next, verify and repair the game files of Genshin Impact. Additionally, consider renaming the game folder, launching the game with administrator privileges, and ensuring that you have the latest updates for Genshin Impact installed.

Step 1: Delete The “GenshinImpact_Data/Plugins” Folder

• At times, game malfunctions and errors can be attributed to corrupted plugins. To address this issue, follow these steps:

  1. Exit Genshin Impact and close the launcher.
  2. Navigate to the Genshin Impact installation directory, typically found in “C:\Program Files\Genshin Impact\Genshin Impact Game.”
  3. Identify and delete the “GenshinImpact_Data\Plugins” folder.
  4. Restart Genshin Impact; the game will automatically recreate the “Plugins” folder.
  5. Check to see if the error has been resolved.

Step 2: Verify And Repair Genshin Impact Game Files

• Game errors can frequently stem from corrupted or missing game files. To rectify this issue, follow these steps:

  1. Open the Genshin Impact launcher.
  2. Click on the three lines located next to the Launch option.
  3. Choose the “Repair Now” option from the menu.
  4. Allow the launcher to conduct a thorough scan and repair process.
  5. Once the process is finished, restart the launcher and launch the game.

Step 3: Rename The Genshin Impact Game Folder

• To compel the game to rectify errors and generate fresh, uncorrupted files, you can achieve this by renaming the game folder. Follow these steps:

  1. Go to the Genshin Impact installation directory.
  2. Rename the “Genshin Impact Game” folder.
  3. Restart the game to initiate the creation of a new game folder.

Step 4: Run Genshin Impact As Administrator

To address any permission-related issues, running the game with administrator privileges can be beneficial. Follow these steps:

1. Right-click on the Genshin Impact shortcut.
2. Choose “Run as administrator.”

Step 5: Check For Genshin Impact Updates

• Errors arising from unpatched issues can result from outdated game versions. To guarantee you have the latest version of the game, adhere to these steps:

  1. Launch the Genshin Impact launcher.
  2. Allow it to automatically search for updates.
  3. If an update is detected, click on “Update.”
  4. Once the update is installed, click on “Launch.”

Step 6: Disable Third-party Services And Programs

• Interference from other software can lead to errors in game operations. To address this issue, follow these steps:

  1. Press the Windows Key + R, type “msconfig,” and press Enter.
  2. In the System Configuration window, go to the “Services” tab.
  3. Check “Hide all Microsoft services” and click on “Disable all.”
  4. Navigate to the “Startup” tab and click on “Open Task Manager.”
  5. In Task Manager, disable all listed startup items.
  6. Close Task Manager and click “OK” in the System Configuration.
  7. Restart your computer and attempt to launch Genshin Impact again.

Step 7: Restart Genshin Impact And Your Device

• Occasionally, a straightforward restart can effectively address temporary glitches causing errors. Execute the following steps:

  1. Close Genshin Impact if it’s currently open.
  2. End any Genshin Impact-related tasks in Task Manager (Ctrl + Shift + Esc).
  3. Click on the Windows Start menu and select the Power button.
  4. Choose “Restart” to reboot your computer.
  5. After the computer restarts, launch Genshin Impact to verify if the issue has been resolved.

Step 8: Uninstall And Reinstall Genshin Impact

• To address persistent errors stemming from deeply rooted file issues, consider performing a fresh installation with the following steps:

  1. Open ‘Control Panel’ on your PC.
  2. Click on ‘Uninstall a program’ under Programs.
  3. Select Genshin Impact and click ‘Uninstall.’
  4. Follow the prompts to uninstall the game.
  5. Manually check and delete any remaining files in the game’s installation directory.
  6. Visit the official Genshin Impact website to download the installer.
  7. Execute the downloaded installer to reinstall the game.

Step 9: Contact MiHoYo Customer Support

If you’ve attempted all other troubleshooting measures and the error persists, seeking professional assistance from the game’s support team may be necessary. Contact miHoYo’s customer support through official channels and provide them with detailed information about the issue, along with the steps you’ve already taken to address it.

By adhering to these steps, you should be able to overcome the Genshin error code 31-4302 and resume your exploration of the enchanting world of Teyvat. Ensure to follow each step attentively, and in case of persistent issues, feel free to reach out to customer support for additional assistance. Happy gaming!

FAQs

1. What should be my course of action if none of the aforementioned steps yield results?

If you’ve gone through all the previously mentioned steps without success, it is advisable to contact miHoYo’s customer support for additional assistance. They can offer personalized solutions to help address and resolve the persisting issue.

2. Are there specific system requirements for Genshin Impact?

Certainly, Genshin Impact has minimum system requirements that your device must meet to ensure a seamless gaming experience. Ensure that your device aligns with these requirements to prevent potential errors or performance issues.

3. Is it possible to play Genshin Impact on multiple devices?

Absolutely, Genshin Impact supports cross-platform play, enabling you to play the game on various devices and synchronize your progress. You can seamlessly continue your adventure on PC, mobile, or PlayStation.