Struggling with SnowRunner’s Crossplay Feature? Here’s How to Fix It

News: Struggling to make SnowRunner’s crossplay feature function smoothly? Numerous gamers have faced obstacles while attempting to join friends on various platforms. Whether you’re on PC seeking to link up with console players or the other way around, encountering crossplay problems can hinder your cooperative gaming. But fear not! This blog post will explore several tactics to identify and resolve the crossplay issues within SnowRunner, ensuring a more seamless multiplayer experience.

1. Restart Your Devices

An easily missed yet effective step is to restart all the devices involved. This straightforward action can clear temporary glitches that might impede the game’s connectivity. Close SnowRunner on all platforms, power down the consoles or PCs, and then restart them to check if this resolves the issue.

For PC:

• Close the SnowRunner game and any associated applications.
• Click on the Start menu (Windows icon) in the bottom left corner of your screen.
• Select the Power icon.
• Choose ‘Restart’ from the options.
• Wait for the PC to complete the restart process.

For PlayStation 4:

• Hold the ‘PS’ button on the controller.
• Select ‘Power Options’.
• Choose ‘Restart PS4’.
• Wait for the console to reboot.

For PlayStation 5:

• Press the ‘PS’ button on the controller to open the Control Center.
• Navigate to the ‘Power’ icon and select it.
• Choose ‘Restart PS5’.
• Allow the console to restart.

For Xbox One:

• Press the ‘Xbox’ button to open the guide.
• Navigate to ‘Profile & system’ > ‘Settings’ > ‘General’ > ‘Power mode & startup’.
• Select ‘Restart now’.
• Confirm by choosing ‘Yes’.

For Xbox Series X|S:

• Press and hold the ‘Xbox’ button on the controller.
• Select ‘Restart console’.
• Confirm by selecting ‘Restart’.
• Wait for the console to reboot.

2. Check For SnowRunner Updates

Ensure that all versions of SnowRunner on different platforms are updated to the latest version available. Crossplay functionality often demands that all players are using the same game version to operate seamlessly.

For PC (Epic Games Store):

• Open the Epic Games Launcher.
• Click on ‘Library’ in the left menu.
• Find SnowRunner in your list of games.
• If an update is available, an ‘Update’ button will appear next to the game.
• Click it to start the update process.
• Wait for the update to download and install.

For PC (Steam):

• Open the Steam client.
• Go to the ‘Library’ section.
• Right-click on SnowRunner and select ‘Properties’.
• Go to the ‘Updates’ tab.
• If an update is available, Steam should automatically download and install it. You can verify this by looking at the game’s status or by clicking on it in the library.

For PlayStation 4/5:

• Go to the PlayStation home screen.
• Navigate to SnowRunner.
• Press the ‘Options’ button on your controller.
• Select ‘Check for Update’ from the side menu.
• If an update is available, follow the prompts to download and install it.

For Xbox One/Series X|S:

• Press the ‘Xbox’ button to open the guide.
• Go to ‘My games & apps’.
• Select ‘See all’ and navigate to ‘Updates’.
• If SnowRunner is listed, select it.
• Press ‘A’ to start the update process.

3. Verify Your Network Settings

At times, the problem might stem from your network. Verify your internet connection and conduct a network test on your console or PC to diagnose potential issues.

For PC (Windows):

• Click the Start menu and select Settings (gear icon).
• Click on ‘Network & Internet’.
• Check the status to ensure you’re connected to the internet.
• Click on ‘Network troubleshooter’ to run diagnostics.
• Follow prompts to resolve any issues found.

For PlayStation 4:

• Go to the Settings menu.
• Select ‘Network’.
• Choose ‘Test Internet Connection’.
• Wait for the test to finish and review the results.

For PlayStation 5:

• Navigate to Settings from the home screen.
• Select ‘Network’.
• Choose ‘Connection Status’.
• Click on ‘Test Internet Connection’.
• Review the test outcomes.

For Xbox One/Series X|S:

• Press the Xbox button to open the guide.
• Go to ‘Profile & system’ > ‘Settings’ > ‘General’.
• Select ‘Network settings’.
• Choose ‘Test network connection’.
• Examine the results once the test is completed.

4. Adjust Router Settings

You may need to open specific ports on your router to allow for crossplay connections. This can involve setting up port forwarding for the ports that SnowRunner uses for online play.

Find your router’s IP address:

• On PC, open Command Prompt, type ‘ipconfig’, and note the ‘Default Gateway’.
• On consoles, check network settings for the IP.

Enter the router’s IP address into a web browser and log in with the admin credentials.

Navigate to the ‘Port Forwarding’, ‘Apps and Gaming’, or ‘Virtual Servers’ section.

Set up port forwarding rules for SnowRunner:

• For TCP, forward ports 11700-11710.
• For UDP, forward ports 48800-49000.
• Input the IP address of your device running SnowRunner.
• Assign a name to the rule if required (e.g., ‘SnowRunner’).
• Save the changes and, if prompted, reboot your router.
• Restart SnowRunner to apply the new network settings.

5. Enable DMZ

For a less specific solution, you can place your gaming console or PC in the DMZ (Demilitarized Zone) of your router. This effectively opens all ports to your device, which can solve connection issues but is less secure. Only do this if you’re comfortable with the potential security risks.

Locate the IP address of your console or PC from the network settings or by using ‘ipconfig’ in Command Prompt on PC.

Access your router’s admin panel by entering its IP address into a web browser.

Log in with the admin username and password.

Find the DMZ section in the router’s settings.

Turn on DMZ and input the IP address of your console or PC.

Save the settings and restart your device for the changes to take effect.

6. Contact Saber Customer Support

If despite attempting the aforementioned steps, the issues persist, it might indicate a more intricate problem necessitating official support. Contact Saber Support for assistance, outlining the details of the troubleshooting steps you’ve already undertaken.

Don’t allow crossplay glitches in SnowRunner to hinder your gaming fun with friends on different platforms. By following the steps provided in this guide, you can effectively troubleshoot and resolve crossplay challenges. Remember to restart devices, update the game, verify network settings, adjust router configurations if needed, and as a last resort, consider enabling DMZ. If none of these solutions work, reach out to Saber Support for further aid. Enjoy your gaming experience!

FAQs

Q: If the previously suggested actions fail to solve the problem, what should be my next course of action?

A: If the steps provided earlier do not fix the crossplay issues in SnowRunner, it’s advisable to reach out to Saber Support for additional help. Their expertise will offer tailored troubleshooting steps to address your specific situation.

Q: Is it possible to play SnowRunner without utilizing crossplay features?

A: Absolutely, you can play SnowRunner without engaging in crossplay. Nevertheless, it’s important to note that crossplay enables connections with friends across various platforms, enriching the cooperative gaming experience.

Q: What are the potential security implications linked to activating DMZ?

A: Enabling DMZ essentially exposes all ports on your device to the internet, heightening its susceptibility to potential online attacks. It’s advised to proceed with enabling DMZ only if you’re fully aware of and willing to accept the potential security risks associated with this action.