How to Resolve the League of Legends Error 5C “Trouble Fetching Information”

Causes of League of Legends Error 5C “Trouble Fetching Information”

Latest News: There are several reasons why you might be experiencing this error:

1. Temporary Server Issues: Sometimes, the error occurs due to temporary problems with the game servers.

2. Outdated Game Client: If you’re using an outdated version of the game client, it may cause the error.

3. Corrupted Game Files: If some of the game files have become corrupted, it can lead to the error.

4. Incorrect Firewall or Antivirus Settings: Your firewall or antivirus software may be blocking League of Legends from fetching the necessary information.

Solutions to Fix League of Legends Error 5C “Trouble Fetching Information”

Now, let’s dive into the solutions to resolve the Error 5C “Trouble Fetching Information” in League of Legends:

Solution 1: Logout and Login Again

1. First, logout from League of Legends and close the game and the launcher.

2. Wait for a few seconds.

3. Relaunch the game and login again.

4. This should resolve the error.

Solution 2: Check Server Status

1. Sometimes, the error is caused by server issues. Check the official League of Legends server status page to see if there are any ongoing problems.

2. If there are, wait for Riot Games to address and resolve the issue.

Solution 3: Clear Cache

1. Close the game and the launcher.

2. Press Windows + R to open the Run dialogue.

3. Type “%appdata%” and press Enter.

4. Locate the “Riot Games” folder and open it.

5. Delete the “League of Legends” folder inside.

6. Relaunch the game.

7. This should clear the cache and fix the error.

Solution 4: Update the Game

1. Open the League of Legends launcher.

2. Click the gear icon in the top right corner to access the settings.

3. Go to the “Game” tab.

4. Click “Check for Updates” and install any available updates.

5. Restart the game and check if the error still persists.

6. Keeping your game client up-to-date can help resolve the error.

Solution 5: Repair the Client

1. Open the League of Legends launcher.

2. Click the gear icon in the top right corner to access the settings.

3. Go to the “General” tab.

4. Click “Initiate Full Repair” and wait for the repair process to complete.

5. Once the repair is finished, restart the game.

6. This should fix any corrupted game files causing the error.

Solution 6: Update Firewall and Antivirus Settings

1. Incorrect firewall or antivirus settings can block League of Legends from fetching information.

2. Add League of Legends to your firewall’s exception list.

3. Configure your antivirus software to allow the game to connect to the internet.

4. Restart your computer and launch the game.

5. Check if the error is resolved.

Facing the League of Legends Error 5C, known as “Trouble Fetching Information,” might prove exasperating. However, the solutions outlined in this article will empower you to overcome the issue and return to your gaming enjoyment. Always ensure your game client is up to date, perform cache clearance, and be vigilant about potential server problems should any errors crop up in the future.

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FAQs

Q: How can I fix the League of Legends Error 5C “Trouble Fetching Information”?

A: There are several solutions you can try to fix this error, including logging out and logging back in, checking the server status, clearing the cache, updating the game, repairing the client, and updating firewall and antivirus settings.

Q: What causes the League of Legends Error 5C “Trouble Fetching Information”?

A: The error can be caused by temporary server issues, using an outdated game client, corrupted game files, or incorrect firewall and antivirus settings.

Q: How do I keep my game client updated?

A: To keep your game client updated, open the League of Legends launcher, click the gear icon in the top right corner to access the settings, go to the “Game” tab, and click “Check for Updates” to install any available updates.