Axie Infinity: Solutions to the Not Working Issue

News: Axie Infinity is a popular NFT-based online game that revolves around the collection and trading of virtual creatures called Axies. Developed by the Vietnamese studio Sky Mavis, the game operates on the Ronin network and utilizes Ethereum-based cryptocurrencies AXS and SLP. Players can access Axie Infinity on various operating systems, including iOS, macOS, Windows, and Android.

Reasons for Axie Infinity Not Working

There are several factors that can cause the Axie Infinity game to stop working:

1. Server Issues: Sometimes, the Axie Infinity servers may experience technical difficulties or be temporarily down, resulting in the game not working. If this is the case, waiting for some time can often resolve the issue.
2. App Settings or Cache: Faulty settings or cached data in the Axie Infinity app can also lead to the not working problem. Clearing the cache or adjusting the settings may help resolve the issue.
3. Missing Files or Improper Installation: If certain game files are missing or the installation process was not completed correctly, it can cause Axie Infinity to stop working. Reinstalling the game can often fix this problem.

Effective Solutions for Axie Infinity Not Working Issue

Fix 1: Check Axie Infinity Server Status

While there is no official page to check the Axie Infinity server status, you can refer to the Axie Infinity social media handles or Discord channels for updates. If the server is down, you will need to wait until it is back up and running.

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Fix 2: Delete the Axie Infinity Folder

Deleting the Axie Infinity folder can sometimes help fix the not working issue. Follow the steps below:

1. Open File Explorer by pressing Windows + E on your keyboard.
2. Select the View option and hover your cursor over ‘Show’ to display additional options.
3. Choose the ‘Hidden items’ option to reveal hidden files and folders.
4. Open the C: drive by double-clicking on it.
5. Navigate to the Users folder within the C: drive and open it.
6. Locate and open the Current User Account.
7. Click on the AppData folder to open it.
8. Double-click on the LocalLow folder to view its contents.
9. Find and open the Sky Mavis folder.
10. Select the Axie Infinity folder and press the ‘Del’ key on your keyboard or use the delete icon to delete it. Confirm the deletion if prompted.

Fix 3: Log Out and Re-Login into Axie Infinity

Sometimes, the issue may be related to the login process. Logging out of both Mavis Hub and Axie Infinity Marketplace platforms and then logging back in can help resolve this problem. Follow the steps below:

1. Visit the Axie Infinity Marketplace and click on the logout option in the bottom left corner of the screen.
2. Open the search menu by pressing Windows + S on your keyboard.
3. Type ‘Mavis Hub’ in the search bar and select the related option to open it.
4. Click on the Settings icon in the lower-left corner of the screen to access the logout option.
5. Log out of Mavis Hub.
6. Return to the Axie Infinity Marketplace and select the login option.
7. Follow the prompts to log back in.
8. Click on the play button and check if the issue is resolved.

Fix 4: Reinstall Axie Infinity

If the previous fixes did not resolve the not working issue, you can try uninstalling and reinstalling the Axie Infinity game. This can resolve problems caused by improper installation. Follow the steps below:

1. Open the search menu by pressing Windows + S on your keyboard.
2. Type ‘Mavis Hub’ in the search bar and select the related option to open it.
3. Click on the settings icon and choose the Uninstall option.
4. Confirm the uninstallation when prompted.
5. After successful uninstallation, click on the Install option to reinstall Axie Infinity.
6. Select the Start Install option to begin the installation process.
7. Once the installation is complete, try playing Axie Infinity to see if the issue is resolved.

Fix 5: Reinstall Mavis Hub

If none of the above methods solve the problem, reinstalling Mavis Hub can be another solution to fix the not working issue. Follow the steps below:

1. Press Windows + I on your keyboard to open the settings menu.
2. Choose the ‘Apps’ option.
3. Select ‘Apps & Features’ from the available options.
4. Find the ‘Mavis Hub’ app and click on the three dots in front of it.
5. Choose the Uninstall option and confirm the uninstallation.
6. After uninstalling Mavis Hub, reinstall it from Axie Infinity’s official website.

Fix 6: Contact Axie Infinity Support

If none of the above methods resolve the issue, it is recommended to contact Axie Infinity support for further assistance. Explain the problem to their support team and follow their instructions to fix the issue.

The Axie Infinity not working issue is a common error that can be resolved by following the methods discussed above. As the exact cause of the problem may vary, it is advisable to try the solutions in the same sequence as mentioned. By taking these steps, you should be able to enjoy the Axie Infinity game without any issues.

FAQs

Q: How can I check the server status of Axie Infinity?

A: While there is no official page, you can refer to the Axie Infinity social media handles or Discord channels for updates on the server status.

Q: Will reinstalling Axie Infinity fix the not working issue?

A: Reinstalling Axie Infinity can resolve problems caused by improper installation, so it is worth trying if other methods do not work.

Q: What should I do if none of the solutions fix the not working issue?

A: If none of the solutions work, it is recommended to contact Axie Infinity support for further assistance.